Privacy Policy

Effective Date: November 2025 Last Updated: November 2025

Introduction

Welcome to Gempix2, our advanced AI-powered creative platform that empowers you to generate stunning images with cutting-edge artificial intelligence. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you use our service and the choices you have associated with that data.

Information We Collect

1. Account Information

What We Collect:

  • Name and email address
  • Profile information you choose to provide
  • Account preferences and settings

Purpose: To create and manage your account, provide customer support, and enable personalized features.

2. Content Creation Data

What We Collect:

  • Text prompts and input descriptions you provide
  • Images and media files you upload
  • Generated images you create
  • Style preferences and parameter selections
  • Creation history and saved content

Purpose: To provide our AI image generation services, improve our algorithms, and enable you to access your creations.

3. Usage Information

What We Collect:

  • Feature usage patterns and interaction data
  • Generation requests and completion rates
  • Time spent using different features
  • Technical performance metrics

Purpose: To analyze user engagement, optimize our services, and provide insights into platform usage.

4. Technical Information

What We Collect:

  • Device type, operating system, and browser information
  • IP address and general location data
  • Session information and timestamps
  • Error logs and performance data

Purpose: To ensure platform compatibility, troubleshoot issues, and improve overall performance.

5. Payment and Billing Information

What We Collect:

  • Payment method details (processed by secure third-party providers)
  • Billing address and contact information
  • Transaction history and subscription status

Purpose: To process payments, manage subscriptions, and provide billing support.

How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To deliver our AI image generation services
  • Account Management: To maintain your account and provide customer support
  • Service Improvement: To enhance our AI models and platform features
  • Communication: To send important updates, notifications, and promotional content
  • Security: To protect against fraud and ensure platform security
  • Legal Compliance: To comply with applicable laws and regulations

AI Model Training

We may use anonymized and aggregated data from image generations to improve our AI models. This includes:

  • Anonymized text prompts to enhance prompt understanding
  • Content generation patterns to improve output quality
  • User preferences to refine recommendation algorithms

Important: We never use personally identifiable information in our AI training processes.

Data Storage and Security

Security Measures

We implement industry-standard security measures to protect your data:

  • Encryption: Data is encrypted both in transit and at rest
  • Access Controls: Strict access controls limit who can view your data
  • Regular Audits: We conduct regular security audits and assessments
  • Secure Infrastructure: Our systems are hosted on secure, enterprise-grade infrastructure

Data Retention

  • Account Data: Retained while your account is active
  • Art & Video Creations: Stored according to your subscription plan
  • Usage Data: Retained for analytical purposes for up to 2 years
  • Payment Data: Retained as required by law and payment processors

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

  • Request a copy of your personal data
  • Export your art and video creations and account data

Correction and Updates

  • Update your account information at any time
  • Correct inaccurate personal data

Deletion

  • Delete your account and associated data
  • Request removal of specific information

Control and Preferences

  • Manage communication preferences
  • Control data sharing settings
  • Opt out of certain data uses

Information Sharing

We do not sell your personal information. We may share information in the following limited circumstances:

Service Providers

  • Third-party services that help us operate our platform
  • Payment processors for billing and subscription management
  • Cloud infrastructure providers for data storage and processing

Legal Requirements

  • When required by law or legal process
  • To protect our rights, property, or safety
  • To prevent fraud or security threats

Business Transfers

  • In connection with mergers, acquisitions, or business transfers
  • Your data would be transferred subject to this Privacy Policy

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site traffic, and optimize our services. You can manage your cookie preferences through our cookie consent banner.

Types of Cookies We Use

Essential Cookies (Always Active)

  • Session Management: Maintain your login session and account security
  • Functionality: Enable core platform features and preferences
  • Security: Protect against fraud and unauthorized access

These cookies are necessary for the website to function and cannot be disabled.

Analytics Cookies (With Your Consent)

  • Google Analytics (GA4): Track website usage, user behavior, and performance metrics
  • Microsoft Clarity: Understand user interactions and improve user experience
  • Plausible Analytics: Privacy-friendly analytics for aggregate statistics

Data Collected:

  • Page views and navigation patterns
  • Time spent on pages and features
  • Device type, browser, and screen resolution
  • Geographic location (country/city level)
  • Referral sources and campaign tracking

Advertising Cookies (With Your Consent)

  • Google Ads: Track ad performance and conversions
  • Remarketing Tags: Enable personalized advertising to previous visitors
  • Conversion Tracking: Measure advertising effectiveness

Data Collected:

  • Ad impressions, clicks, and conversions
  • User interactions with ads
  • Cross-site browsing behavior for ad targeting
  • Audience segmentation data

Third-Party Advertising Partners:

  • Google Ads and Google Marketing Platform
  • Google Tag Manager for tag management

Personalization Cookies (With Your Consent)

  • User preferences and settings
  • Content recommendations
  • A/B testing and feature optimization

Managing Your Cookie Preferences

You have several options to control cookies:

  1. Cookie Consent Banner: Accept or reject non-essential cookies when you first visit
  2. Browser Settings: Configure your browser to block or delete cookies
  3. Opt-Out Tools: Use industry opt-out tools for advertising cookies:

Important: Disabling cookies may limit certain features and functionality of our service.

Do Not Track (DNT)

We respect Do Not Track browser settings. When DNT is enabled, we will not use advertising or personalization cookies, though essential and analytics cookies may still be used for core functionality.

Third-Party Services and Data Sharing

Analytics and Advertising Services

We use the following third-party services that may collect data:

Google Services

  • Google Analytics (GA4): Web analytics and user behavior tracking
  • Google Tag Manager: Tag and script management
  • Google Ads: Advertising and conversion tracking
  • Consent Mode v2: Privacy-compliant data collection

Data Shared: Usage patterns, conversions, user demographics Privacy Policy: Google Privacy & Terms

Microsoft Clarity

  • Purpose: Session recordings and heatmaps for UX improvement
  • Data Shared: Anonymized user interactions, clicks, and scrolling behavior
  • Privacy Policy: Microsoft Privacy Statement

Plausible Analytics

  • Purpose: Privacy-friendly web analytics
  • Data Shared: Aggregate traffic statistics (no personal data)
  • Privacy Policy: Plausible Data Policy

Payment Processing

Stripe

  • Purpose: Payment processing and subscription management
  • Data Shared: Payment details, billing address, transaction history
  • Privacy Policy: Stripe Privacy Policy
  • Security: PCI DSS Level 1 certified

We never store complete credit card information on our servers.

International Data Transfers

Our services may involve transferring data internationally. We ensure appropriate safeguards are in place for any international transfers, including:

  • Adequacy Decisions: Transfers to countries with adequate privacy protections
  • Standard Contractual Clauses: Legal frameworks for secure transfers
  • Data Protection Agreements: Contracts ensuring recipient compliance

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information promptly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

  • Notify Users: Provide notice of material changes
  • Update Date: Reflect the last update date at the top of this policy
  • Continued Use: Your continued use constitutes acceptance of changes

Contact Information

For privacy-related inquiries, to exercise your rights, or if you have questions about this Privacy Policy or our privacy practices, please contact us:

Website: gempix-2.co Email: [email protected]

By using Gempix2, you consent to the collection and use of information in accordance with this Privacy Policy. Thank you for trusting us with your AI-powered creative journey!